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Event Date: Tue, Feb 11, 2025 | 8:00PM - 10:00PM EST
Ticket sales have closed (Jan 7, 2025).
If you purchased a ticket, please see the FAQ's below for important information about the event. For any questions not covered in the FAQ's, please contact WEDU Donor Services at 813-254-9338 option 2 or email donorservices@wedu.org.
Shipping
Will I receive tracking information for my wine kit?
Yes. Tracking information will come directly from the vendor (In Good Taste) once the kit has shipped. Kits will ship the week of January 20, 2025 and will arrive in homes by February 11, 2025.
What happens if I want to add a kit, change the shipping address or cancel a kit?
Kits cannot be canceled, added, or changed after ticket sales closed (Tue | Jan 7, 2025 | 5:00PM).
How quickly will I receive my order?
All kits will be shipped during the week of January 20, 2025 at the earliest. Kits should arrive by February 11 as long as someone age 21+ with a valid ID is home to receive the kit. Note that UPS will make up to three (3) attempts to deliver the wine tasting kit
I was not home to receive my kit, now what?
UPS will leave an attempted delivery message if needed with their next intended drop off date. They will make up to three (3) attempts.
Can you guarantee delivery on a certain day or time?
No.
Can it be shipped to my PO Box?
No. Someone needs to be home to sign and prove that they are at least 21 years old.
Do I have to be home to receive my wine kit?
Yes. This package needs to be signed upon delivery to prove that the receiver is age 21+.
This is a gift. Will there be a receipt in the package?
No, when shipping out your order, a receipt, invoice, or packing slip is not included in the package.
What should I do if my order was damaged in transit?
If your order was damaged in transit, please reach out to WEDU Donor Services at 813-254-9338 option 2.Please open your kit as soon as it arrives so ensure that all materials are accounted for.
What do I do if my kit does not arrive in time?
This event will be recorded and sent to ticket holders a week after the event so you will still have the chance to sip along with Rick Steves and learn about the wines.
Can kit purchasers include a customized note to their gift recipient?
No.
Can I ship kits to Canada?
No.
Where else can kits not be shipped?
Kits cannot be shipped to Canada, Alabama, Alaska, Arkansas, Delaware, Hawaii, Mississippi, Michigan, Montana, New Jersey, Rhode Island, Utah, or PO Boxes.
About the Wine
Do I need to be 21+ to participate in this event?
Yes.
Does everyone planning to taste need to purchase a ticket/ kit?
Each ticket comes with 6 bottles of mini wine, enough for two to share, if you would like to receive more wine, additional kits are needed but will only have to use ONE of the ZOOM links that will be sent out prior to the event.
What is the shelf life of the mini wine bottles?
These wines are best enjoyed within 3-4 months, if unopened. Once opened, the wine should be consumed within a few days.
What kind of wines are included in this kit?
6 mini bottles of wine (enough for two to taste) include two Whites, a Rose, and Three Reds. All are from Italy. Varietals include Fiano, Grecanico, Rosato (Rosé Wine), Nerello Cappuccio, Nerello Mascalese, and Rosso di Italia (Red Wine)).
What is the vendor for the wine tasting kits?
Wine tasting kits are provided by our friends at In Good Taste but all communication about wine kits and the event should be with your local station, WEDU PBS.
What is included in the wine tasting kit?
Six (6) mini bottles of wine (enough for two to taste) that will be shipped directly to your door
I attended this event in 2024. Will the wines be different?
Yes, all six (6) mini bottles of wine will be different from the event in 2024.
Do the wines need to be refrigerated?
The entire box that is shipped to you can be stored in the fridge. You may have heard that red wines should be served at “room temperature” but the optimal wine storage temperature is between 70F and 45F, so sticking the whole box in the fridge makes it easy! Before the event, be sure to open each mini bottle right before the tasting to let the wine breathe.
What do I need to prepare beforehand for this event?
Our first suggestion would be to have a strong internet connection! Next is to prepare the wine:Stick the entire kit in the fridge for at least one (1) hour and open each mini bottle right before the tasting and let that wine breathe. Then you should gather your gear: At least 2 wine glasses and water.
Do you have any snacks recommended for the tasting?
You can pair any of your favorite snacks like pretzels or classic potato chips with these wines; or you could pair these wines with more classic snacks are things such goat cheese, chocolate or an olive tapenade.
Do I need a bottle opener?
No, all wines are twist open.
Can I participate without the wine kit?
No.
Is there a nonalcoholic version of the kit?
No.
Zoom Access
I purchased my ticket before realizing I have a prior obligation. Will this event be recorded?
This event will be recorded and sent to all ticket holders a week following the event for you to experience the event in your own time.
How can I submit a question(s) to Rick Steves?
You will be able to submit your questions to Rick (and the sommelier) during the event using the Q&A Zoom feature. Attendees will be able to “upvote” the questions they want to hear asked the most. We will focus on the questions with the most votes. Unfortunately, we cannot promise all questions will be answered.
What do I do if I cannot find a Zoom link?
Please contact WEDU Donor Services at 813-254-9338 option 2 leading up to 5pm ET on 2/11. After that, GBH will provide customer service, please contact events@wgbh.org.
Will Rick Steves be able to give a shoutout during the event?
No.
How do I get my Zoom link for this event?
The Zoom link will be sent to all ticket purchasers immediately following their purchase of the ticket in their confirmation email. Attendees may need to access their email’s JUNK/SPAM FOLDER to find this email. Along with the confirmation email, the Zoom link will be sent to all attendees in reminder emails 1 week, 24 hours, and 1 hour before the event.
Will the event be captioned?
Yes. Captions will be provided by our friends at Partners Interpreting. Do you need any additional accommodations that we should be made aware of to participate in this event?If so, please contact us a minimum of one week in advance of the event. We will do our best to accommodate your request.Reach us during regular business hours M-F, 9am-5pm ET at 617-300-3300 or via email: info@wgbh.org.
What do I do if I am having technical difficulties during the event?
Please contact WEDU Donor Services at 813-254-9338 option 2 leading up to 5pm ET on 2/11. After that, GBH will provide customer service and technical support. Please contact events@wgbh.org.
I have never used Zoom, what do I do?
Before this event, you will need to download Zoom. Zoom is free to the public and you can download it here. If you already have Zoom you will not need to download the platform again.